Hey Sleepline Queens get ready for some exciting news
FAQ - GENERAL
Q: What is the Sleepline Loyalty member club?
A: It is our way of saying “thank you” for being a loyal customer. Earn points (Sleepline Points) and redeem when making purchases, level up to get exclusive perks, or benefit from referring friends.
Q: How to become a Loyalty club member?
A: As soon as you sign up with Sleepline, or if you are an existing registered customer, you will automatically receive free membership to our Loyalty Club.
FAQ - Sleepline POINTS
Q: What are Sleepline Points?
A: Every time you shop with Sleepline you earn Sleepline Points. These points can either be redeemed as a discount on your next order or can be saved up over time so that your entire order is
paid for with Sleepline Points.
Q: How to earn Sleepline Points?
A: It is quite simple! For every $1 spent at Sleepline (excluding shipping costs) you will earn 100 - 150 Sleepline Points depending on your membership status. In order to collect points, you must be a registered customer and logged in to your account when placing your order. Your points are then automatically calculated according to your order value and member status and will be added to your
Sleepline Points balance within your club member account. There are also a bunch of other ways to earn Sleepline Points. Find out how.
Q: Where can I see my Sleepline Points balance?
A: You can find your Sleepline Point balance in your member area within the „My Loyalty Club” -section.
Q: How long are Sleepline Points valid for?
A: Sleepline Points are valid for 1 year (365 days). Any points earned but not used within this
timeframe will be removed from your account. Each order has a separate countdown of 365 days.
Q: On which products can I redeem my Sleepline Points?
A: Sleepline Points can be redeemed as a discount on every Sleepline product. They can also be
saved up over time so that your entire order is paid for with Sleepline Points.
Q: I have two Sleepline accounts but I only want one?
A: No problem, contact us by clicking here
- Provide both e-mail addresses of the two accounts.
- Let us know which account you would prefer to be your main account.
We can transfer points from one account to the other but we cannot transfer a whole order to another account.
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